Be straight with people:
Give customers an honest explanation of what’s happening, what needs attention and what they can expect.
Northern Stormwater Solutions is a local, independent plumbing business built around personal service, clear communication and a straightforward way of dealing with customers.
Northern Stormwater Solutions is a local, independent plumbing business built around personal service, clear communication and a straightforward way of dealing with customers.
It’s the kind of business where accountability matters, standards stay high and people know who they’re dealing with from start to finish.
Kyle Cullen is the plumber behind Northern Stormwater Solutions, with 10 years in the industry and about six years working qualified.
He’s hands-on with the business, easy to talk to and believes customers should understand what’s happening around their property rather than being left guessing. His name and reputation sit behind every job the business takes on.
Give customers an honest explanation of what’s happening, what needs attention and what they can expect.
Take care while working around the property, minimise unnecessary damage and clean up once the work is finished.
Stay accountable for the work and the experience the customer has from start to finish.
Make it easy for customers to ask questions and understand what is happening.
Northern Stormwater Solutions is a small local business, and that shapes the way it operates. There are fewer layers, simpler communication and a more personal level of service.
The goal is to build the kind of reputation that brings people back and gets the business recommended to family, friends and neighbours.
A 4.8 Google rating from homeowners across Northern Adelaide.
“Came out and done a great job, cleaned up everything and a really nice bloke. Definitely recommend”Tyler F.
“called northern stormwater solutions and he out the next day and completed the work that day, fairly priced, great service and cleaned up after he was finished. Overall, extremely happy and highly recommend”Teresa C.
“Done my whole house stormwater, would recommend”Brianna E.
If you’d like to discuss a job, get in touch and tell us what you need help with.